Last updated: August 10, 2022
You'll help customers use TinyPilot's software and hardware products.
Your typical tasks include:
The time commitment is 10-20 hours per week.
TinyPilot makes open-source IT management devices. We're bootstrapped and growing steadily.
The team includes a sole founder, two developers, two staff members who handle fulfillment, and one other support engineer.
Michael Lynch, TinyPilot's founder, is a former Google and Microsoft employee. He now focuses full-time on TinyPilot and writes about software and entrepreneurship stuff on his blog.
If you're a good match, I'll send you a list a of three actual support requests TinyPilot has received, and you'll draft responses.
If your sample answers are strong, I'll make you an offer to work on a trial basis at full pay.
Michael Lynch, TinyPilot's founder reads every application personally.
If you take the time to write thoughtful answers in your application, I'll send you an individualized note back, even if I decide not to move forward with your application.