Last updated: February 22, 2022
You'll help customers use TinyPilot's software and hardware products. Your typical tasks will include:
The time commitment is 10-20 hours per week.
TinyPilot makes open-source IT management devices. We're bootstrapped and growing rapidly.
The team includes a sole founder, three developers, and two staff members who handle fulfillment.
Michael Lynch, TinyPilot's founder, is a former Google and Microsoft employee. He now focuses full-time on TinyPilot and writes about software and entrepreneurship stuff on his blog.
If you're a good match, I'll send you a list a of three actual support requests TinyPilot has received, and you'll draft responses.
If your sample answers are strong, I'll make you an offer to work on a trial basis at full pay.
Email Michael Lynch, and include:
A note explaining why you'd be a good match for this work
I (Michael) am reading every application personally. If you take the time to write me a note about this specific position, I'll send you an individualized note back, even if I decide not to move forward with your application.