Introducing the TinyPilot MSP Partner Program

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Over the past few years, more managed service providers, system integrators, and infrastructure teams have standardized on TinyPilot as part of their out-of-band recovery workflow.

What started as individual deployments gradually became repeatable installations across multiple client environments. It wasn’t a one-off tool anymore — it was becoming part of a standard recovery stack.

At the same time, those conversations influenced the direction of our hardware. Voyager 3 was designed with this kind of deployment in mind — predictable behavior, integrated serial access, no licenses, and a form factor that fits cleanly into rack environments without additional complexity.

The TinyPilot MSP Partner Program is built for service providers and teams managing infrastructure on behalf of others who want predictable pricing, evaluation access, and clear support expectations.

Cisco, TinyPilot, and Dell equipment in a server rack.

Most MSPs don’t start with a blank slate

Many MSPs don’t deploy into clean environments. They inherit infrastructure.

That often means a mix of server vendors, different BMC implementations, different firmware versions, and varying levels of documentation. Over time, that variability creates operational drift. Recovery procedures aren’t consistent from one client to the next.

Many customers told us they wanted a standardized out-of-band recovery layer that didn’t depend entirely on whatever onboard management happened to be present. Not to replace IPMI outright, but to provide a consistent path for BIOS-level access, operating system recovery, and low-level troubleshooting across environments.

When every client has a different recovery path, incidents get harder to manage. Standardization keeps that from happening.

What the program includes

The MSP Partner Program reflects what customers told us they needed:

  • Structured pricing aligned with multi-client deployment
  • Evaluation units for internal testing and documentation
  • Clear warranty and support expectations
  • Direct communication when operational questions come up

It’s a practical framework for teams deploying TinyPilot in production.

Built for standardization

Out-of-band access shouldn’t look different at every client site. When it does, documentation gets messy and escalations become unpredictable.

Voyager 3 provides BIOS-level KVM over IP access, virtual media for operating system recovery, and an integrated Console Server in a single device designed to be simple to deploy and practical to support for the long term. There are no licenses to manage, and the hardware fits cleanly into rack-based environments alongside existing infrastructure.

If you manage infrastructure on behalf of clients and want to standardize your out-of-band workflows, learn more about the MSP Partner Program.

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