12-Month Limited Warranty for TinyPilot Voyager Devices

This warranty is provided by TinyPilot, LLC to the original purchaser of TinyPilot Voyager Devices ("the Product"). The warranty covers the Product against defects in materials and workmanship under normal use for a period of 12 months from the date of purchase. Proof of purchase is required for warranty service.

Coverage

1. Warranty period: The warranty is valid for 12 months from the original date of purchase.
2. What is covered:
   • Defects in materials and workmanship.
   • Faults arising from normal usage within the specified parameters of the Product.
3. What is not covered:
   • Damage caused by misuse, abuse, or neglect, including but not limited to improper installation, unauthorized modifications, or repairs.
   • Damage resulting from accidents, fire, flood, or other natural disasters.
   • Cosmetic damage, such as scratches, dents, or normal wear and tear.
   • Damage caused by power surges, improper electrical connections, or external environmental factors.
   • Products with altered or removed serial numbers.

Remedies

If a defect arises and a valid claim is received within the Warranty Period, TinyPilot, LLC will, at its sole discretion:

• Repair the defective Product using new or refurbished parts; or
• Replace the Product with a new or refurbished product of equal or greater functionality; or
• Refund the purchase price of the Product.

Any repaired or replaced Product will be covered under this warranty for the remaining period of the original warranty or 90 days from the repair/replacement date, whichever is longer.

How to obtain service

To obtain warranty service, please follow these steps:

1. Contact TinyPilot, LLC at warranty@tinypilotkvm.com to report the issue.
2. Provide proof of purchase and a detailed description of the defect.
3. Follow instructions for returning the Product, if required. Shipping costs may apply for items sent to a service center.

Limitations and exclusions

• This warranty is non-transferable and applies only to the original purchaser.
• No other warranties, express or implied, including but not limited to any implied warranties of merchantability or fitness for a particular purpose, are applicable except where prohibited by law.
• TinyPilot, LLC shall not be liable for any incidental or consequential damages arising from the use or inability to use the Product.
• The total warranty period may not exceed 5 years from the date of original purchase.

Additional terms

This warranty gives you specific legal rights, and you may have other rights that vary by jurisdiction. Some jurisdictions do not allow limitations on implied warranties or the exclusion of damages, so these limitations may not apply to you.

For questions or further assistance, please contact:

TinyPilot, LLC
5335 Robinhood Village Dr, Suite 107
Winston Salem, NC 27106
warranty@tinypilotkvm.com

Effective Date: November 18, 2024